- Developed a sales playbook (21 must wins)- a guide for CSMs and BDMs to qualify, win, and grow accounts
- Created an onboarding flow, intercom set-up, employee handbook, and user stories- from the ground up. **
- Created a Trusted tester program with our Product Manager to gain user insights to inform the product roadmap
- Served as interim account manager for an account $500k ARR, project managed campaign from conception to delivery and white label channel partner
- I moved from across the country (Sydney to Perth) 6 years ago with only a suitcase!
- Won a lawn bowl championship at investor mixer Southstart
*Not an exhaustive list, I am in fact…. very cool